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Have a question, found a bug, or need help with your account? Our support team is here for you.

support@mynurseprep.com

Last updated: May 2026

MyNursePrep ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly to us, such as your name, email address, and payment information when you register or subscribe. We also collect usage data including study progress, quiz scores, and session activity to power your learning dashboard.

How We Use Your Information

We use your information to provide and improve our services, process payments, send you updates about your account, and personalize your study experience. We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information. Payment processing is handled securely through PayPal and is never stored on our servers.

Contact

For privacy-related questions, contact us at support@mynurseprep.com.

Last updated: May 2026

By accessing or using MyNursePrep, you agree to be bound by these Terms of Service. Please read them carefully.

Use of Service

MyNursePrep provides educational content to help students prepare for the HESI A2 exam. You must be at least 13 years old to use our services. You agree not to share your account credentials or reproduce our content without permission.

Subscriptions & Payments

Subscriptions are billed at the rates displayed at checkout. Your subscription grants access to all study materials for the duration of the plan. We do not offer refunds for partially-used subscription periods.

Intellectual Property

All content on MyNursePrep — including lessons, quizzes, flashcards, and practice exams — is owned by MyNursePrep and protected by copyright. You may not reproduce, distribute, or create derivative works without our written consent.

Disclaimer

MyNursePrep is an independent study tool and is not affiliated with, endorsed by, or connected to the HESI A2 exam or Elsevier. We make no guarantee of exam performance.

Contact

Questions about these terms? Reach us at support@mynurseprep.com.